This topic contains 1 reply, has 2 voices, and was last updated by  Ellen 5 days, 15 hours ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #19245

    Palm0live974
    Participant

    Hi,

    I’ve been updating WP and Ronneby today and found a strange issue, so i can’t accez my site anymore.
    I just renewd my support to get help from you.

    i get that message :

    Fatal error: Cannot redeclare class WPBakeryShortCode_dfd_service in /home/gtravauxzg/site/wp-content/themes/ronneby/inc/vc_custom/Ultimate_VC_Addons/modules/dfd_services_module.php on line 927

    if i rename js-composer in plugin folder i can access the dashboard. Please telle me what i can do.

    Cheers from Reunion Island.

    #19246

    Ellen
    Participant

    Hello Palm0live974!

    The issue can be caused by incorrect theme update(in case you just overwrite files via FTP) or by the deprecated version of the plugin.
    Could you please contact us via dynamicframeworks@gmail.com and email us your WP and FTP access details. We’ll check the issue and help you.

    Best regards,
    DFD Support Team

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.