This topic contains 6 replies, has 5 voices, and was last updated by  Ellen 10 months, 2 weeks ago.

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  • #16784

    Braintail
    Participant

    Hi there,

    I cannot get any of the contact forms te work. It drives me crazy.

    I first tried to add the DFD Contact form but this form send out an empty mail when I test it. No name, subject or message is being sent, just an empty form. Also the succes notification looks weird. It is grey with white stripes in it.

    I downloaded the plugin Contact Form 7, because I read somewhere that you can just choose the styles from the demos. I cannot find any styles there! I just want a simple contact form to work. The one I designed with DFD contact form is just as it should be but doesn’t work.

    Please help me asap since my client is waiting on it’s website because of other bugs as well.

    Thanks!

    #16787

    Helen
    Participant

    Hello, Braintail!

    Please, mail us your purchase code, WP access details and the link to the page where the DFD Contact form is set on your site to [email protected].
    We’ll check and help you.

    Regards, DFD Support Team.

    #16822

    Stu
    Participant

    Any news on the DFD contact form bugs? Cheers

    #16823

    Stu
    Participant

    Just updated and all my woes went away! Legend

    #16837

    Helen
    Participant

    Hello!, Stu!

    Please, specify what did you mean by “woes”.
    Sorry, we can presume, that it was just a typo, right?
    Regards, DFD Support Team.

    • This reply was modified 2 years, 5 months ago by  Helen.
    #19153

    Jones81
    Participant

    Hi I am having the same issue with the forms. I first tried to add the DFD Contact form but this form send out an empty mail when I test it. No name, subject or message is being sent, just an empty form with the bracket codes.

    #19156

    Ellen
    Participant

    Hello Jones81!

    It seems you haven’t placed mail tags. Please check the detailed information about the module in the following article > Received email & Message tab.

    Best regards,
    DFD Support Team

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