This topic contains 4 replies, has 2 voices, and was last updated by  Helen 8 months ago.

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  • Author
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  • #19300

    donp
    Participant

    Updated to Version 2.3.1 and now the site just displays a white page on the frontend. I can access the backend without problem. I deactivated all plugins and refreshed settings and permalinks.

    Please advise asap.

    #19301

    donp
    Participant
    #19303

    Helen
    Participant

    Hello Donp!

    Please, kindly mail us about the issue and your actual WP and FTP access to the site to [email protected] and we will be able to help you.

    Best Regards, DFD Support Team.

    #19305

    donp
    Participant

    I sent via email as requested. Have you had a chance to review?

    #19306

    Helen
    Participant

    Hello Donp!

    Thank you! We’ve got the email. Our support managers will reply you asap. According to the Envato market rules the theme support replies withing 24 hours. Usually our support replies much faster.
    Thank you for your patience!

    Best Regards, DFD Team.

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