Please, mail us the link to the page so that we could check it.
Also, tell us more details on the elements you’re adding to the carousel module. Are there portfolio works or posts? Probably, they are password protected and you cannot view them.
That’s strange. Please, mail us the wp access details and the purchase code to [email protected] and we’ll be able to check the images from the admin panel.
We’ll be also able to provide you with the theme update archive and short instructions. Maybe, it’ll help. Moreover, it’ll be better to update the plugins and WordPress too.