This topic contains 1 reply, has 2 voices, and was last updated by  Ellen 4 months, 2 weeks ago.

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  • #19530

    David
    Participant

    Hi,
    I purchased and installed ronneby theme. After that I tried to import one of the demos in ronneby dashboard. It failed, I got an error message so I installed easy installer plugin and tried to install demo with this. I failed again and it caused a fatal error:
    A(z) /home/pizzeria/public_html/wp-content/plugins/easy_installer/classes/class_installer_helper.php fájl 322 sora egy E_ERROR típusú hibát okoz. Hibaüzenet: Uncaught Error: Class ‘GlobalsRevSlider’ not found in /home/pizzeria/public_html/wp-content/plugins/easy_installer/classes/class_installer_helper.php:322
    Stack trace:
    #0 /home/pizzeria/public_html/wp-content/plugins/easy_installer/ioa_functions.php(35): EASYFInstallerHelper::setRevslider()
    #1 /home/pizzeria/public_html/wp-includes/class-wp-hook.php(288): addMetaDemoData(”)
    #2 /home/pizzeria/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
    #3 /home/pizzeria/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /home/pizzeria/public_html/wp-content/plugins/easy_installer/admin/importer/wordpress-importer.php(181): do_action(‘import_end’)
    #5 /home/pizzeria/public_html/wp-content/plugins/easy_installer/admin/importer/wordpress-importer.php(124): WP_Import->import_end()
    #6 /home/pizzeria/public_html/wp-content/plugins/easy_installer/classes/class_installer_helper.php(29): WP_Import->import(‘/home/pizzeria/…’)
    #7 /home/pizzeria/public_html/wp-content/plugins/easy_

    I tried this again and again but I couldn’t do it.
    Please set the http://rnbtheme.com/thirty_six/ demo for me
    Thank you

    #19538

    Ellen
    Participant

    Hello David!

    Sorry for the late reply. Please use up to date support forum and ticket here.

    As for the issue, seems you are using Installer panel which is no longer required, please make sure you have the latest theme version 3.2 and go to Ronneby > Theme Options > Demo importer > click to demo you’d like to have.

    Please contact us via ticket if you have any questions or need any assistance.

    Best regards,
    DFD Support Team

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