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This topic contains 1 reply, has 2 voices, and was last updated by  Ellen 9 months, 4 weeks ago.

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  • #19500


    I was successfully loading custom icons I created from icomoon, but had an issue with a custom one I created myself. I went to Appearance/Icon Manager and uploaded them and would delete them when I tested and realized the custom icon didn’t look correct. I did this several times and now when I try to do it, the ‘waiting’ circle beside ‘Upload New Icon’s’ just spins and the icon zip file never seems to load. I still see the zip file in ‘Media Library’ but when I click ‘Insert Fonts Zip File’ the waiting/spinning circle happens and it never completes.

    Is there something I can manually delete (maybe via FTP?) or reset to start this over? I can giveup on my wish for the custom created icon and just go with the standard ones I have from icomoon.

    Thanks so much,

    • This topic was modified 10 months ago by  blonnie. Reason: adding more topic tags and checked notify via e-mail


    Hello Blonnie!

    Please contact us via ticket and we’ll be able to check your request. Please do not forget to share your WP access details.

    Best regards,
    DFD Team

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