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This topic contains 1 reply, has 2 voices, and was last updated by  Ellen 2 months ago.

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  • #19500

    blonnie
    Participant

    I was successfully loading custom icons I created from icomoon, but had an issue with a custom one I created myself. I went to Appearance/Icon Manager and uploaded them and would delete them when I tested and realized the custom icon didn’t look correct. I did this several times and now when I try to do it, the ‘waiting’ circle beside ‘Upload New Icon’s’ just spins and the icon zip file never seems to load. I still see the zip file in ‘Media Library’ but when I click ‘Insert Fonts Zip File’ the waiting/spinning circle happens and it never completes.

    Is there something I can manually delete (maybe via FTP?) or reset to start this over? I can giveup on my wish for the custom created icon and just go with the standard ones I have from icomoon.

    Thanks so much,
    Blonnie

    • This topic was modified 2 months, 1 week ago by  blonnie. Reason: adding more topic tags and checked notify via e-mail
    #19504

    Ellen
    Participant

    Hello Blonnie!

    Please contact us via ticket and we’ll be able to check your request. Please do not forget to share your WP access details.

    Best regards,
    DFD Team

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