Some of our customers have encountered the issue with the Visual Composer plugin not working on the site.
This issue is caused by the incompatibility of the new version of WordPress (4.5. and higher) and the deprecated version of the Visual Composer plugin.
To fix this issue, we recommend you to update your Visual Composer plugin to the newest version.
Note! Please, make sure that you are using the newest theme version on your site.
Below you can find the instruction on how to update your plugin easily.
1. Navigate to Plugins > WPBakery Visual Composer >and click on “Deactivate” button.
2. After this, click on “delete” button and delete the deprecated version of the Visual Composer plugin from your site.
3. After removing, navigate to your Plugins Section, so on the top of the page you’ll see the message:
This theme requires the following plugin: Visual Composer.
Begin installing plugin | Dismiss this notice
4. Click on the “Begin installing plugin” button.
and install the Visual Composer plugin on your site.
Note! In case you’ve clicked on ‘Dismiss this notice’ button, the notice “Begin installing plugin” does not appear.
In such a case, navigate to Appearance> Install plugins> and install the Visual Composer plugin on your site.
Please, check also this post. It may be useful for you as well.
If you have any questions, please, mail us to firstname.lastname@example.org and we’ll help you.
Regards, DFD Support Team