After purchasing the Ronneby theme you have to install it to on site.
You can find the detailed instructions on how to accomplish the installation in this post.
The theme can be installed on your site in two ways:
1. Via WordPress Admin Panel;
2. Via FTP.
Before theme installation there are some preparatory steps for both ways to be followed.
Navigate to Themeforest account and access Downloads in the profile.
You’ll see the Download button in front of Ronneby theme. After you click it, you’ll get the options to download all files in archive, licenses and purchase code, or installable pack only.
We’d recommend you to install all files of the theme.
Please, unzip the archive on your computer. You’ll get the themeforest-11776839-ronneby-highperformance-wordpress-theme folder. All the needed information is in it.
WordPress Admin Panel Installation
1. Access the site’s Dashboard. You’ll find the default WordPress themes in Appearance > Themes section.
2. Click Add new > Upload and then select the ronneby.zip archive from the main themeforest-11776839-ronneby-highperformance-wordpress-theme folder.
Note! You do NOT have to upload the themeforest-11776839-ronneby-highperformance-wordpress-theme.zip archive to install the theme, only the inner theme archive.
3. Run the importer and wait till all the files are properly set on your server.
Please, check also this post. It may be useful for you as well.
FTP Installation
1. Access the server WordPress folders any convenient way (CPanel or any FTP-client).
2. You’ll see the list of wp-admin, wp-content, wp-includes folders and files.
Access the wp-content\themes\ folder and copy the theme files to it.
You can firstly unzip the ronneby.zip archive on your computer and then simply drag-n-drop the ronneby folder to wp-content\themes\ folder.
If you have any difficulties with theme installation or you need our assistance, please, mail us to [email protected] and receive qualified support.
Regards, DFD Support Team
I am trying to import the Corporate_First theme/dummy content but it doesnt exist in my zipfile/import folder or in the admin panel. Of course of the 46 themes my partner and I chose that is the one. errr!
What do you suggest?
Hello, JEREMY BLAIR!
Please, mail us your purchase code and your request to [email protected] and we’ll send you the necessary pack with files.
Regards, DFD Support Team
How can I “simply drag-n-drop the ronneby folder”then upload it?It only can open the file.
Hello, Selina!
We’ve got your mail to [email protected] and answered it. Waiting for your feedback there.
Regards, DFD Support Team.
Finally I using the first way to upload the theme,and it is ok now…
Thanks for your help.
But it is very big,and need many time to upload.
The theme is very good looking.
I’m looking for a master-builder of Ronneby theme to:
1. Build 6 pages:
1. About Us
2. Conductive Education FAQ’s
3. Mission Statement
4. News (Photo and Video Blog )
5. Partners and Sponsors
6. How To Donate
7. Contact Us
Can you help? I’ll provide details after I see your portfolio.
Hello, Jacob!
We are not providing such services as the site building. We are support team and can provide with the necessary information regarding the theme, help our clients to solve the issues, bugs which can occur while their sites developing with our theme.
In case you have such, we’ll be glad to help you to fix them. Please, mail us to [email protected]
Regards, DFD Support Team.
Please help,
I need direction in using this product, i have exhausted resources and if i can’t get help i will just have to return/ refund. But, i don’t want to do that, when i saw the theme i was instantly in love with it. So please, please, please ………please help. I bought the product downloaded it but it seems that no site can support it? I tried WordPress.com and WordPress.org……..SquareSpace…….so on and so on. Can i please talk to someone on what i need to to, Ive tried the forms the tutorials nothing is working and the only responses i’ve recieved back are ask this person ask this person.So please help.
Adam
808-291-9009
unlockedaperturepro[email protected]
[email protected]
Hello, Adam!
We’ve answered you via mail. Please, mail us in case you need our additional help.
Regards, DFD Support Team.
Please help, my new email is [email protected] or [email protected]
Yesterday I was able to install my theme into WordPress, worked all last night to fill it with content. Today when i went back in to complete it…….the site won’t load it flashes to white then………..nothing.
I just deleted it and re-uploaded, still nothing? can someone please help? It was looking really good!
Hello, Adam!
We’ve answered you via mail to [email protected]. Waiting for your response to [email protected]
Regards, DFD Support Team.
HI Guys,
I really love this theme, but am having huge issues securing a reliable install. I think these issues may be because I did not customize my server configuration as suggested in the theme documentation.
“PHP version 5.3 and higher
memory_limit – 96M
max_execution_time – 120
max_input_time – 60
upload_max_filesize – 32M
max_input_vars – 3000″
I am new to all this. Where can i check what configuration I currently have?
and where can I customize these?
Is it a WordPress thing, or a server thing (i am with Hostgator)?
Looking forward to your help!
Hello, Jeremy!
Thank you for your nice words about our theme!
Your php limits can be set properly only by your hoster. So, you can contact him and ask to increase your php values to the recommended by the theme documentation ones. After increasing, please, mail us your purchase code, WP and FTP access details and all your actual requests to [email protected] and we’ll do our best to help you.
Regards, DFD Support Team.
I´m trying to upload the theme on wordpress but I get this message:
Request Entity Too Large
The requested resource
/wp-admin/update.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
What do I do? The host told me to contact you so that you can tell them what to change 😀
Hello, Karin!
Please, mail us about your issue, your purchase code, WP and FTP access details to [email protected] and will check your site properly and will be able to help.
Regards, DFD Support Team.
Hi,
I’m desperately trying to install a new layout using the Installer Panel but I keep on getting a 500 Internal Server Error with the following message “The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.”
I sent an inquiry to my hosting provider but he replied that the problem may be due to the template.
Do you have any idea/advice ?
Thanks in advance
Yann
Hello, Yann!
Please, mail us about your issue, your purchase code, WP and FTP access details to [email protected] and will check your site and server configurations properly and will be able to help.
Regards, DFD Support Team.
Whenever I try to unzip/ add the new theme from the dashboard I get a message that says, “Are you sure you want to do this? Please try again.” I’m adding the ronneby.zip from the main files folder and can’t get around this. The other themes work just fine from WP and other resources.
Hello, JOHN MCLEMORE!
Please, mail us your WP and FTP access details to the needed site to [email protected] and will check your configurations and help you to update your theme via FTP.
Regards, DFD Support Team.
Doesn’t work. Whenever I try to use the installer panel to install a layout nothing happens. So sick of this.
Hello, Michael!
We’ve got your mail and replied. Please, check your e-mail.
Regards, DFD Support Team.
Hello,
I have some problem with the install of the theme Ronneby.
When i want to go to the theme option, i have this message : Fatal error: Allowed memory size of 71303168 bytes exhausted (tried to allocate 32 bytes) in /htdocs/wp-content/themes/ronneby/inc/lessc.inc.php on line 3401
Could you help me please ?
best regards,
Clément
Hello, Clement!
The issue can be solved by increasing your memory limit on server. We recommend you to contact your hoster and ask him to increase your memory limit to the recommended 128 M.
Regards, DFD Support Team.
I have the same theme installer problem, php 5.3.29, memory_limit 256M, max_execution_time 120, max_input_time 120, none of the theme samples are installed.
Hello, Crispian!
We recommend you to contact your hoster and ask him to update your php version to 5.6 and check if your memory limit is no less than 128 M. This can solve your issue.
In case this won’t help, please, contact us via [email protected]
Regards, DFD Support Team.
I am getting the following errors when I activate the child theme:
Notice: A non well formed numeric value encountered in /wp-content/themes/ronneby/redux_framework/ReduxCore/extensions/config.php on line 2655
Notice: A non well formed numeric value encountered in /wp-content/themes/ronneby/redux_framework/ReduxCore/extensions/config.php on line 7654
Fatal error: Cannot unset $this in /wp-content/themes/ronneby/redux_framework/ReduxCore/inc/extensions/custom_font/components/mimetype.php on line 39
Hello, Butch!
Please, mail us your purchase code, WP and FTP access details to [email protected] and we will be able to check what can cause these errors.
Regards, DFD Support Team.
Love the look of the product. Was hoping to use the Tenth as a basic template for my wordpress but after 4 days of trying, watching videos and reading the lack-luster documentation I am not closer to my goal of having a site up and running.
Any and all help would be great appreciated! If what you sent ADAM STANTONMay 13, 2016 worked, I’d love to see it…
Hello, Rob!
Thank you for your nice words about the theme!
Please, mail us your requests, purchase code and WP access to your site to [email protected] and we will gladly help you.
Regards, DFD Support Team.
I’m excited about customizing this theme for my clients. However, I’m not sure how to proceed. I have installed a new layout from the Installer Panel and everything looks great so far. However, now comes the task of replacing current content with my content. I can’t figure out where to replace the graphics, text, etc. Are there step-by-step instructions anywhere to walk me through this? I’ve customized many WP installations over the years, but I’m not familiar with your system or setup. Thanks!
Hello, TMAINC!
You can change all this info to you own in your Page Editor.
You can find the theme documentation here: http://rnbtheme.com/theme_documentation/
In case you need any help regarding your site based on our theme, you can always contact us via [email protected] and we’ll do our best to help.
Regards, DFD Support Team.
I installed the theme on a clean WordPress install.
When I start the Installer Panel and select a theme it seems the theme is being installed, but it also ends with no feedback at all. No pages, or posts or whatever are installed.
What could be wrong?
Hello DANIEL!
Please, mail us your purchase code, WP and FTP access details to [email protected] and we will be able to check what can cause the issues.
Regards, DFD Support Team.
Hi ! I’m trying to set up the Twenty sixth layout on my website but I can’t figure out how ? I didn’t find instructions on how to choose a specific layout : can you help ?
Thanks
Hello JULIE M.!
You can install any desired layout from the Appearance > Installer panel section by click on a thumbnail of the layout.
Then you will be able to find it under your Pages section.
In case any issues occur, please, feel free to ask for help in a letter to: [email protected].
Regards, DFD Support Team.
Hi, gorgeous theme.
When clicking on a new layout thumbnail in the installer panel, it seems to load, then nothing appears and the website layout stays the same. I’ve managed to change the layout once, however that required uninstalling and reinstalling wordpress. Wondered if there was an easier way to go through the layouts, or if maybe I might have a bug and there’s an easy fix? Thanks
Hi! I would like to buy the RONNEBY theme. But before making the purchase I would like to know if there are some Server Requirements; for exemple:
PHP Version,
MAX_EXECUTION_TIME,
MAX_INPUT_TIME,
MEMORY_LIMIT,
POST_MAX_SIZE,
UPLOAD_MAX_FILESIZE
or something else?
To make sure my server is perfectly compatible with the theme.
Thanks a lot!
Hello Mattia!
Thank you for your attention to our theme!
Check the recommended server configurations for proper theme functioning:
PHP version 5.6 and higher
memory_limit – 128M
max_execution_time – 120
max_input_time – 60
upload_max_filesize – 30M
max_input_vars – 3000
Regards, DFD Support Team.
I’m trying to change the layout to six…nothing happens ! loads forever…Please help.
Also, everything is really slow. Is there anything I can do for speeding things up ?
OK, it worked on the 5th time but without all the demo projects and pages…is that how it should be?
ta
Hello Shmi!
Please, kindly mail us the link to your site with WP access details to [email protected].
We will be able to check your server configurations and consult you properly.
Regards, DFD Support Team.
Hello Shmi!
Please, kindly mail us the list of the desired pages which you’d like to get to [email protected] and your WP access details.
We will be able to help you ASAP.
Regards, DFD Support Team.
I love Ronneby when I load the previews. But getting the damn thing to run on a site is a major pain.
Guys, simplicity please. Like right now I can’t install a layout. It runs for a long time then displays File Not Found.
Supper annoying!
Hello Shane!
Could you please get in touch with us via [email protected], please specify the layout you need and WP access details.
Waiting for the request!
Best regards,
DFD Support Team
On paezga.es, there is an error being thrown only on the homepage. The code the error references seems to come from the theme, but you the theme was fine before you changed from development to the final domain name and there was no error. The error does not display on any other pages but the homepage, it seems.
Here is the code I get. The affected files is a javascript file from a theme.
plugins.min.js:43 Uncaught TypeError: s.isotope is not a function
at p (plugins.min.js:43)
at HTMLDivElement. (plugins.min.js:43)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
at a.fn.init.t.fn.initTaxonomyIsotope (plugins.min.js:43)
at HTMLDocument. (plugins.min.js:43)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
Any suggestions as to how to solve it? In order for you to take a look at the site, I’ll send to your email address ( [email protected]) an ID and Password to check it out yourself.
Thanks
Hello Ivonne!
Your error is caused by html code you have added on home page.
Please check the response we have emailed to you and let us know.
Best regards,
DFD Support Team
Hi, I am preparing to install Ronneby. I see in the downloaded folder both ronneby_child.zip and ronneby.zip. Please kindly advice, which of these I should install, or both? I am usually working with the child theme for other sites. Thank you in advance.
Hello Yana!
The archive ronneby.zip is parent theme so it should be installed first. If you need to work with the child theme, just install ronneby_child.zip and activate it in the admin panel.
In case you have more questions, please contact us via [email protected].
Best regards,
DFD Support Team
Hi,
In what way can I take tnstallation theam roneby back? I did this in WordPress but I whant to undo this changes. Do i have to backup FTP files and data base?
Hello Mietq!
Could you please clarify the way you have translated the theme? Please contact us via [email protected] email and we’ll be able to provide you with the detailed information.
Best regards,
DFD Support Team
Hi,
I’ve uploaded the ronneby them already in the themes folder. How can I now use the thrity_seven template?
Thanks!
Hello Aligon!
You can install or import the requested layout (template) by following recommendations from this article: http://rnbtheme.com/documentation/first-steps/demo-content
Best Regards, DFD Support Team.
Purchased the Ronneby theme today and could only install the child theme, parent them would not install.
Deleted child theme and tried to install parent theme, kept timing out.
Tried using cPanel to upload the files but that cannot upload folders only single files.
So why is it so difficult to install this them via the WP Dashboard – Themes – Upload Theme?
Purchased it via Thenmeforest and have emailed you the purchase code
Hello John!
Most probably the issue is caused by too low server parameters.
To install the theme properly via C-panel is not possible. It’s possible to install the theme in this case via Filezilla or WinSCP programs. Please, note, any Child theme won’t function without the Parent theme (main theme Ronneby which you’ve uploaded from Themeforest).
Kindly mail us the FTP access details which we can use via Filezilla or WinSCP programs, the link to the site and WP access details (access details to your admin dashboard) to [email protected].
We will do our best to define the reason of the issue and install the theme for you.
Best Regards, DFD Support Team.
Hi,
I am purchasing Ronneby full Hosted package annually. Once purchased you install theme and but will you ‘setup’ the Ronneby Home Page template? Is this included for the cost charged? If not, how / who could i contact to setup a page with all or some of the variety of sections ie Header, Top navigation, Slider, Testimonial, portfolio, footer etc?
Kind Regards
Hello Stefan!
Thank you for contacting us!
As we’ve already mentioned, we as the theme sellers on Themeforest offer only 2 types of theme purchases:
https://www.useloom.com/share/3e18ea2aa41144d592aa6a2ec8abfe39
According to the Envato market rules, the theme support includes:
https://themeforest.net/page/item_support_policy
Any additional Annual or Monthly plans you’ve mentioned in the recent requests are related directly to the Envato market. This is totally Envato feature and we are related to them.
All extra services regarding site development which our developers DFD team provides are described here on official site: http://dfd.name/services/.
Best Regards, DFD Support Team.