Some of our customers have difficulties with updating the Visual Composer plugin.
Below you can find the instruction on how to update your plugin easily.
1. Navigate to Plugins > WPBakery Visual Composer >and click on “Deactivate” button.
2. After this, click on “delete” button and delete the deprecated version of the Visual Composer plugin from your site.
3. After removing, navigate to your Plugins Section, so on the top of the page you’ll see the message:
This theme requires the following plugin: Visual Composer.
Begin installing plugin | Dismiss this notice
4. Click on the “Begin installing plugin” button.
and install the Visual Composer plugin on your site.
Note! In case you’ve clicked on ‘Dismiss this notice’ button, the notice “Begin installing plugin” does not appear.
In such a case, navigate to Appearance> Install plugins> and install the Visual Composer plugin on your site.
Please, check also this post. It may be useful for you as well.
If you have any questions, please, mail us to dynamicframeworks@gmail.com and we’ll help you.
Regards, DFD Support Team
I am having this issue and have followed your suggestions, but it’s still not working. I’m not able to see content in anything but Classic mode. Please help?
Hello, Debbie Kennedy!
Please, mail us your purchase code, WP and FTP access details to dynamicframeworks@gmail.com. Our team will check your site and help you.
Regards, DFD Support Team
I’m having the same issue. I emailed yesterday regarding the issue. If you could be please assist soon that would help.
Hello, Lebbaeus!
We’ve got your letter and already replied it. Waiting for your feedback.
Regards, DFD Support Team.
Hi, I uploaded the newest version of Visual Composer and still when I try to edit the home page with visual composer a script runs endlessly. I can send you a screen shot. I’ve got a coming soon page up right now but the site is http://drmaraltaylor.com/
Thanks for your help!
Hello, MLT1!
As we mailed you in your ticket, we need to check the site to provide with you proper solution.
Please, mail us the requested details.
Regards, DFD Support Team
I’m getting this error too and I can’t edit anything in the back end! Script timed out before returning headers: index.php, referer: http://jaynenavarre.com/wp-admin/edit.php?post_type=page
Hello, Jayne!
We are working on your issue and waiting for your response.
Regards, DFD Support Team
I have been waiting for YOUR reply. I sent you the codes and everything, but nothing has been resolved. Now I need to update the site where my first license applies and I’m having all the same difficulties. Needless to say, I am less than impressed with this theme. Nothing but trouble.
Hi,
I uploaded the newest version of Visual Composer and still when I try to edit pages with visual composer but doesn’t work. Work the classic model only. Please help me.
Thank you so much.
Enzo
Hello, Enzo!
Please, mail us your purchase code, WP and FTP access details to dynamicframeworks@gmail.com. Our team will check your site and help you.
Regards, DFD Support Team
Bonjour,
Je viens de faire exactement ce que vous venez de dire dans le tuto et ça ne fonctionne pas du tout.
J’ai acheté d’autre theme et eux ont fait la mise à jour de leur theme !
Qu’est ce que vous attendez ?
Merci de me tenir au courant
Hello, CELINE!
We’ve got your email and mail you back the instructions.
Regards, DFD Support Team
The latest update now gives me this message in plugins and when I edit pages
“The Visual Composer version you have installed is out of date and doesn’t work with your current WordPress version.
We strongly recommend you to update this plugin to latest version following these instructions”.
I know my theme and plugins are all up to date with the latest versions and VC appears to be working as it was before.
VC is 4.11.2
Ronneby is 2.0.11
This was not there before the latest update.
I managed to resolve this by deleting VC again and then importing and activating it from the downloaded theme file. This gave me version 4.11.21
Hello, Mark!
Now you have the latest plugin version and it’s fully compatible.
Regards, DFD Support Team
I have followed your instructions, but VC is still not working. I’m only seeing content in Classic mode.
Wordpress version is 4.5 and VC version is 4.11.21.
Hello, HEIDI!
We’ve noticed that there is some delay in successful updated Visual Composer displaying in sites, where the latest WordPress is set.
So, please, wait 1-2 hours and check. In case there will be some issues, please, mail us the link to this post, your WP access details to dynamicframeworks@gmail.com.
Regards, DFD Support Team.
i’m having a serious issue with the Visual Composer notification not showing up after i deleted it… this is really really not good… my site is a disaster…
Hello, DAMIAN HANLEY!
It’s not a big issue, we can always give you the plugin’s pack. Please, mail us your purchase code and the link to this post to dynamicframeworks@gmail.com and we’ll provide you with the updated Visual Composer.
Regards, DFD Support Team.
I followed your advice and deleted the plugin. However on the plug-in page no prompt has appeared for the required visual composer plugin. Now my entire site is trashed!!!!!! Please help ASAP. Thanks.
Hello, GEORGE PENNOCK!
Please, mail us your purchase code to dynamicframeworks@gmail.com and we’ll send you the new Visual Composer pack.
Regards, DFD Support Team
Hi Helen,
same problem like all the others. Reinstalled Visual Composer and nothing to see but the classic mode.
If it is ok, I send you the purchase code and the WP login to your gmail :-).
Thank you so much.
Best Stephan
Hello, STEPHANSCHURIG!
We’ve received your mail and will answer you as soon as possible.
Regards, DFD Support Team
When I install the Virtual Composer plugin my web doesn’t work, I only obtain errors like this one:
Fatal error: Out of memory (allocated 56098816) (tried to allocate 75 bytes) in /homepages/33/d239966006/htdocs/wp-content/themes/ronneby/redux_framework/ReduxCore/framework.php on line 1252
I need to delete the plugin folder via FTP from my server in order to run the web without errors
I don’t know what I’m doing wrong
I have the same problem in two different sites
More information: in the sites, wich any other theme, the Visual Composer plugin works fine
Hello, Maria!
The issue is caused by a lack of memory on your server. We recommend you to update your theme to the optimized latest update 2.0.3. It requires less memory.
You won’t lose any changes if you save all your theme modified files on your PC before theme update and navigate to your Theme Options > Import/Export and export all your theme
options on your PC to be able to import them back after the theme update. And please, don’t forget to update your Visual Composer plugin and the rest plugins from the theme pack too.
In case you need our help in updating you theme, please, inform us about it. Please, mail us your purchase code, WP and FTP access details to dynamicframeworks@gmail.com and we’ll update the theme for you.
Regards, DFD Support Team.
Hi Helen! My theme is updated, in fact i have buyed it and downloaded it today
Can I do anything else?
Hello dfd,
I’ve deleted and reinstalled the visual compser twice, waited a couple of hours but I still can’t see my content. I’m using WP 4.5.2–de_DE, Ronneby Thirteen and VC Version 4.7.4. Website is delfinios-charter.com. I’ve send Username and PW already but no answer. Really have to get this fixed soon!
Thanks, Maike
Hello, Maike!
We’ve got your mail and now working on your request.
Thank you for your patience.
Regards, DFD Support Team.
Everything works correctly till the last update and now Visual Composer is not working at all.
I have to migrate this site into http://www.rca-consulting.fr. The migration isstopped because of the problem of visual composer.
It is very urgent !!!
Pascale
How do I get theme 2.0.3? The Envato theme forest download is from March 15th.
Hello, Jayne!
We’ve already sent you the theme update and detailed instructions via mail today .
Please, check.
Regards, DFD Support Team.
Hello, CASSEREAU!
Please, mail us your request, purchase code and WP access details to dynamicframeworks@gmail.com and we’ll do our best to help you.
Regards, DFD Support Team.
Hi,
I am having this issue and have followed your suggestions, but it’s still not working.
it reloads again old plugin.
Cristina
Hello, Cristina!
Please, mail us your purchase code and WP access details to dynamicframeworks@gmail.com
We’ll be able to check your site and help you.
Regards, DFD Support Team.
Hello,
I am also having problems updating visual composer.
Could you assist please?
Thank you.
Best regards
Hello, ISFX!
Sure! Please, mail us about your issue and your WP access details to dynamicframeworks@gmail.com and we’ll help.
Regards, DFD Support Team.
Hello,
I am also having problems updating visual composer.
Could you assist please?
i Send mail now.
Thank you.
Best regards
Hello, CEYHUN!
Please, mail us your purchase code and WP access details to dynamicframeworks@gmail.com and we’ll help.
Regards, DFD Support Team.
Need the latest version of Visual Composer which is version 5.
Here’s the documentation from WP Bakery;
“How to update and receive support if I do not purchase direct license?
In such case you need to wait on your WordPress theme author to update Visual Composer on their side and push it to you. Also support related questions should be addressed to your WordPress theme provider.”
Thanks.
Hello, Scott!
We’ve mailed you the newest VC version. Please, check the latest mails.
Regards, DFD Support Team.
Hi!
Need to update to latest version of Visual Composer.
Version 4.12 installed. Uppdate to 5.0.1.
Tried to do as the istructions but i dont manage to get it to work…
Plz help!
//Fredrik
Hello, FREDRIK!
Sure, we will do our best to assist you with update. Please, mail us your request, purchase code and WP access details to dynamicframeworks@gmail.com and we’ll help.
Regards, DFD Support Team.
Thanks for amazing info.. i love visual composer plugin..
I did according to the instructions.
But.version is not up to date.
WPBakery Visual Composer new version is 5.11
Hello Leo!
We’ve got your letter and replied it via mail.
Please, kindly check this.
Regards, DFD Support Team.
Hello. How can I update the Visual Composer plugin which was bought in theme? I already used your instruction above but it didn’t help.
Hello Svetlana!
As we’ve bought the Visual Composer and the RevSlider plugins by extended licenses, we can not give clients the Api Keys, as there is only one key for each plugin and it can work physically only on 1 site.
So, these plugins can be only updated manually.
You will be able to update it to the new version in this way: You can enter your Plugins section, deactivate and then delete the old version, then add/activate new one.
You can always mail us to dynamicframeworks@gmail.com and we will gladly provide you with the latest versions of the VC or RevSlider plugins. Regarding the VC 5.2.1 it is not officially released yet, so, not available.
We recommend you to remain the version 5.2.
Regards, DFD Support Team.