After you update the theme to the 1.0.9 version, the site can be broken (issues with footer and Single Image module can appear). You can see Notice and Fatal error:
Notice: Undefined variable source in: .../inc/vc_custom/vc_template/vc_single_image.php
Fatal error: Call to undefined function vc_has_class() in .../inc/vc_custom/vc_template/vc_single_image.php
To fix it, please, update the Visual Composer to 4.7 version. You can find it in the theme archive ronneby\plugins\js_composer.zip.
Best regards,
DFD Support Team
Hi Team,
I had the same issue and when I try to re-install the plugin I got an error that the plugin is already installed. If you get this error then completely remove the Visual Composer plugin and then install
Hello, H4mish!
To update the plugin, please, deactivate and delete it first in the Plugins section in your admin panel, and then click ‘Add new’ and ‘Upload’ and select the new version in theme archive plugins\js_composer.zip.
In case you’ll have an issue with the installation again, please, delete the plugin from wp-content\plugins\ folder in our theme files and try installing it again.
We can also help you with the plugin update if you mail us the wp and FTP access details to dynamicframeworks@gmail.com.
Regards, DFD Support Team
Hello,
I have attempted to delete and reinstall the plugin several times and in different ways, but continue to get the Fatal Error when activated. Are you able to send me the latest version of js_composer to ensure I have the most current? I can provide a purchase code if needed. I have also, attempted to register for an account to submit a ticket, but have yet to receive the email with the password.
Please advise. Thanks.
Hello, Mightyjax!
Yes, please, provide us with the theme purchase code and the plugins you’d like to update and mail this information to dynamicframeworks@gmail.com. We’ll check it and mail you back the plugins updates.
Regards, DFD Support Team