Thank you for choosing our themes!
Please, read this post carefully and check whether your request includes customization services, as far as it extends the basic support questions.
All the services we provide are free of charge.
Please, note that it may take more time to customize a web site for you. Your request will be added to the Customization queue and we will proceed to it as soon as all the Support is done.
Please, note, that Support is of the primary importance for us as far as it’s the essential part of every theme and website managing.
However, customization is the desired modification of the theme, that is not included to the original functioning.
Further you can check the list of the Support services:
- options managing;
- Google Fonts managing;
- headers styling issues;
- footer styling issues;
- debugging errors;
- bug fixes;
- pages templates managing;
- included plugins support;
- plugins/theme update;
- theme installation;
- layouts import;
- providing support instructions.
In case your question exceeds these points, it’s a part of Customization services.
Note, that it can take some time for us to check it and mail you back. But our support team will certainly get in touch with you to discuss the customization.
We DO NOT provide such services:
- whole website development;
Please, note that we can not develop the whole site.
Thank you for your understanding!
Hope, this will make our cooperation better.
If you enjoy our theme and support, we’d like kindly to ask you to rate us 5 stars on themeforest.
It is extremely important to us and we’ll be grateful to you very much.