The demo content may be not completely installed and some parts of the content may be missing, due to the small values of memory limit and operation timeout on your server.
Please, contact your hoster and ask him to increase those, and install the Demo Content once again. Check whether it was installed properly.
In case that won’t help, you may write on our forum or submit a ticket.
Best Regards
DFD Support Team
Dear Sir
We are trying to install the theme particular page but unable to do that.
Below the link of the theme page that we like to install
http://themes.dfd.name/sunday/thirteenth/
Kindly help asap.
regards
Harsh
Hello, Harsh!
Please, mail us on [email protected] your WP access data, so we could check your site.
Regards, DFD Support Team
Hello!
I have the same issue for the website of a friend of mine. I installed a fresh version of WP, installed the Theme but when it comes to install the dummy contents and the layout I want, it does not work.
I’d like my website to be like this and then change the pictures and the contents.
http://themes.dfd.name/ronneby/thirty_second/
I will send you my WP access right now
Thanks a lot !
Hello, Alexandre!
We’ve got the email. Will check the site and mail back asap.
Regards, DFD Support Team
THANKS
You guys rock! Thanks for the quick reply !
Glad to help! Contact us in case you’ll have any other questions.
Regards, DFD Support Team
hi
I try to import http://themes.dfd.name/sunday/ninth/ on my WordPress page.
But nothing happens it seems as if the import feature does not start.
My host would be ok to handle imports.
Hello Line Fauerholm!
Please, mail us wp access details to your site to [email protected].
We`ll check your site and help you with import.
Regards DFD Support Team.
Could you please check if you have WordPress importer plugin activated? It might cause the issue.
Best regards,
DFD team.
Hello,
to get familiar with Ronneby theme I explore demo content on my localhost. Got stuck with “shop-second” demo.
All data imports successful.
Problem 1: Advanced Carousel is in page editor:
http://s14.postimg.org/qsbjdn82p/bug1.png
but it’s not visible in front page, just small fragments with arrows
Problem 2: Before inserting Revolution slider, “Woo Recent products” and “Woo Featured products” displayed correctly, but after slider gets in the page, these Woo block show all product images at the same time:
http://s4.postimg.org/iiplzcszx/bug2.png
Hello, Skeptikas!
We’re almost sure that there’s and issue with the JavaScript on your site. We’ll have to make sure that we’re right, to provide you with the proper solution.
Please, mail us the screenshot from your browser’s Console (e.g.: in Chrome you can press F12 and open the Console tab) to [email protected] and we’ll help you to fix it.
Regards, DFD Support Team
There is front-page console screen-shoots:
http://postimg.org/image/lf4g9ft0r/
http://postimg.org/image/aczdazyy3/
installing this demo I did the same as with other 10+ that woks just fine.
I reinstalled (clean install) this demo 2 times but results still same.
Please, select theConsole tab, and not the Elements tab and mail us the screenshot.
Regards, DFD Support Team
Forgot to add one more question:
Is there “user friendly” way to remove bar with phone number, email address and social icons above main menu?
You can disable the Header top panel (with the address bar and soc icons) in Theme Options > Header options > Select the header style you want to modify > Header top panel > Off.
Regards, DFD Support Team
Hi I am unable to upload the zip file to wordpress, I contacted my host who increased the upload_max_filesize, memory_limit at least to 128MB in php.ini. however it still will not upload, any ideas
Hello, Brian!
Are you uploading only the theme archive, or the whole pack from Themeforest?
In case you have difficulties with the installation, please, mail us your wp access details and purchase code to [email protected] and we’ll check your site.
Regards, DFD Support Team
[…] be visible on your blog. If you are using older versions of wordpress you can activate your new installed theme by going to Presentation and then […]
i tried to follow the instruction online,,, seems still couldnt get the demo content upload and show properly,,, the online documents seems a bit different from what i see at my wp admin,,, please help,,,, already sent email
Hello, Johnny!
We’ve got the email. Will check your site and help with the content.
Regards, DFD Support Team
Hi,
first of all thanks for having created Ronneby. Best theme I have ever seen.
Unfortunately, the installation and/or demo import did not work properly. I uploaded the unzipped “Ronneby” folder successfully via ftp and activated the theme. However, when I tried to import the main demo content, the demo pages would not be installed (they are not available under “pages”). When I tried to import “layout pricing agency”, at least some pages are created (“fourth”, “footer-page”, “top panel”). However, when previewing “fourth”, the revolution slider’s typo does not fade/animate, and some other elements of the page are also missing in comparison with the corresponding demos on your server.
Please note that I have already upgraded my webspace package at my provider to one of the most recommended versions in order to hopefully have no issues with maximum filesizes or memory restrictions.
Can you please have a look at my installation? I will email the access details to you separately.
Thank you very much!
Best regards
Dirk
Hello, Dirk!
First of all, thank you for nice words and choosing our theme.
We’ve got the email and FTP access details. Will check the site and mail you back as soon as we find any solution.
Regards, DFD Support Team
Hi ,
I recently bought your amazing theme. And to get familiar with it I first tried to install the demo content. But whatever I do, the layout styles do not change? Can you help?
Thanks Niels
Hello, Niels!
Thank you for choosing our theme.
Please, mail us the purchase code, wp and FTP access details to the site and the content you’d like to install to dynamicfram[email protected]. We’ll check the site and server configuration and try to help.
Regards, DFD Support Team
Hi, I am trying to install the main demo content on my localhost using wamp. But somehow it’s not working, the installer panel takes ages and is not working. I already changed the maximum execution time to 256 mb in my php.ini. Thanks in advance, Bas
Hello, Bas!
These are the recommended parameters for the WordPress theme:
PHP version 5.4 and higher,
memory_limit 128M,
max_execution_time, max_input_time 60,
max_input_vars 5000 (for big menu, like on a demo),
upload_max_filesize 60M,
We’d also recommend to have allow_url_fopen and open_basedir properties set to On on the server.
Check these values in the php.ini file of the server configuration, and set it to the recommended ones or higher. You can check this post for more information.
Regards, DFD Support Team
I really wish there were more aricltes like this on the web.
Hello, Kaylan!
You can provide us with the information you think can be useful for users, we’ll add it to our knowledge base.
Regards, DFD Support Team
Hello,
Recently got the Ronneby theme and trying to install the layout portfolio fullscreen. When I activate it, it says it gives me 404 error not found.
Could you advise? Thank you
Kevin
Hello, Kevin!
Most probably it caused by server configurations.
These are the recommended parameters for the WordPress theme:
PHP version 5.4 and higher,
memory_limit 128M,
max_execution_time, max_input_time 60,
max_input_vars 5000 (for big menu, like on a demo),
upload_max_filesize 60M
If you’d like we can check the configurations and help with installing.
Please, mail us the purchase code, wp and FTP access details to the site and the content you’d like to install to [email protected].
Regards, DFD Support Team
Hi! I’ve purchased the Ronneby theme today and have been trying to activate the App layout as my front page. Everything seems to have uploaded, but for some reason it dosen’t let me update the setting for the static front page to have the layout that I want. My front page ends up being a 404. Any idea why this is happening?
Thank you very much in advance!
Hello, Facosselin!
Please, mail us your purchase code and WP access details to [email protected].
We’ll check if the issue related to the theme and help you.
Regards, DFD Support Team
Hello, first of all thanks for Ronneby, it looks so stunning!
Unfortunately, i didn’t get it run. The installation went well, but I can’t import the demo content. I uploaded the unzipped “Ronneby” folder successfully and activated the theme + plugins. However, when I tried to import the main demo content (“vintage web agency”), it seems that everything went well (“Theme options imported!”), but in fact the demo pages doesn’t appear!?
Next I tried to use Tools > Import. The structure of the dummy content provided with the theme didn’t match what is in your documentation (there’s no Main content\import\layout… – there is no layout-folder within the mainfiles!?)
Do you have any idea, how I can import the demo content successfully? Sorry for any stupid questions, but I am a greenhorn… :-/
Thanks so much!
Best regards
susanne
Hello, Susanne!
Please, mail us your purchase code and WP access details to [email protected].
We’ll check your site and install the requested layout for you.
Regards, DFD Support Team
Hi there,
Purchased Ronneby – uploaded to WP successfully and hit live preview but now stuck with this message:
Fatal error: Cannot redeclare cmb_initialize_cmb_meta_boxes() (previously declared in /home/thomasro/public_html/wp-content/plugins/pixtypes/features/metaboxes/metaboxes.php:37) in /home/thomasro/public_html/wp-content/themes/ronneby/inc/custom_metabox/include-boxes.php on line 10
Can’t even get into my WP admin..!!
And my website is down – please help asap..!
Thomas
Hello, Thomas!
Please, mail us your purchase code, WP and FTP access details to [email protected].
We need to check your site and theme files to help you.
Regards, DFD Support Team
Hi,
I also have some problems with installing the Demo content. Even after a fresh WP install I get error messages, or the page just stops loading. The demo content is somewhere because I get ‘file already exists’ info when I try to install with the Tools > Import function.
An other question is about the plugins. After the theme installation I have installed the recommended plugins, but they are not all the same ones as in the instructions. I didn’t get:
-Crum Instagram Widget
-Go- Responsive Pricing & Compare Tables
-Google Fonts WordPress
-Metro Visual Builder (name changed to WPBakery Visual Composer?)
-SB Import also name change to Installer Plugin
-Simpel Page Ordering
Thanks
Niels
and it’s an awesome theme btw 😉
UPDATE: just tried to install the demo content again. And it looks like it worked… After many ‘already exists’ files I got a list with ‘installed succesful’. And ended with a ‘Demo content is succefully installed’. And I see al the demo pages now.
Hello, Niels!
Thank you for nice words.
Most probably the issue you faced related to server configurations.
When some values are no enough the main demo content should be installed some time.
We glad hat you are able to work with the theme now.
As for the plugins. The theme base on Visual Composer instead of Visual builder. This plugin have more modules and fore costomizable.
Installer Plugin is our plugin for installing layouts. Other plugins are not included to the theme.
Regards, DFD Support Team
Hi,
yesterday, I bought the Ronneby theme on themeforest. At first, I had problems uploading the files in the WordPress backend, but it finally worked using the FTP application. So having uploaded the theme, I tried to activate it. Now I am facing this problem that I can not successfully activate the theme, because it makes my website crash and obviously not work anymore. So in order to restore the functionality of my website, I have to delete the theme files using the FTP application to be able to access the WordPress backend again and activate my old theme, otherwise my website is not available anymore. So the main problem is that I can not activate the theme “Ronneby”, because it makes my website crash.
As I do not have any idea how to solve this problem, I desperately need your help.
Kind regards,
Leon
Hello, Leon!
As we can see you already have contacted us via email and our team answered you.
We are waiting for your response.
Regards, DFD Support Team
Hello,
I am having trouble install demo content. I want to use the shop layout with the sidebar, but the installer doesn’t load the products, I just get a short code instead I think it is..or some line of code. None of the shop layouts display the products. Please help, thanks in advanced.
Hello, Khall!
Please, mail us your purchase code, WP access details and instructions what you’d like to have to [email protected].
Our team will check your site and install the requested layouts.
Regards, DFD Support Team
Hi,
I had submitted a ticket awhile ago, but no feedback was given on whether did the ticket went through. Hence, I decided to approach here.
I have been trying to import the the demo for the following page:
http://rnbtheme.com/home/
But it is not working – it loads for quite awhile then reverts to a 503 error page. I tried to do it using wordpress importer but that didn’t work out either. Why is that? Really appreciate if someone from the support team can help in this matter.
Thanks.
Hello,
As we can see you haven’t started any tickets: http://support.dfd.name/support-forum/users/ww-wizward/
We’ve got your email and email you as soon as it’s possible.
Regards, DFD Support Team
Hi,
I tried submitting another the ticket again, but it still doesn’t reflect. Not sure why.
Anyway, regarding the above mentioned problem, am wondering if the support team is able to help?
I will email my purchase code, FTP access details to [email protected] since I can’t submit through my ticket?
Hello, Ww-wizward!
As we can see you haven’t mailed us your WP access, please, mail us access and we’ll help you.
Regards, DFD Support Team
Dear,
I am trying to install and activate the (health center) Demo content of my ronneby theme, but i’m getting no results when using the installer panel. It tells me all files already exist and at the end of the log it says “Ronneby theme is not active!”
Thanks in advance
After changing the frontpage to main medicine in the appearance customise tool the homepage will load, but the slider still gives an error: “Revolution Slider Error: Slider with alias Medicine not found.
Maybe you mean: ‘thirty_third'”
Hello, Tom!
Please, mail us your purchase code, the link to the page where the issue occurred and your WP access details to [email protected] and we’ll solve your issue with the slider.
Regards, DFD Support Team.
Hello!
I bought today this theme and spent half a day to install demo content correctly, without 100% success.
I installed the Lawyer demo, but it doesn’t look as it should.
I used a fresh version of WP.
I send you by email Purchase code, FTP and WP login data.
I need it urgently up and running. Please help.
Thank you.
Hello, Florin Martin!
We’ve got your mail and will answer you as soon a s possible.
Regards, DFD Support Team.
So many people having the problem installing the demo content to make setting up their website very easy. Instead of asking everybody to send email address etc, why don’t you post a simple step-by-step approach for importing and installing demo content. I’m sure this will save you from the headache of answering so many emails.
Hello Lavard!
The usual step-by-step instructions are represented in our theme documentation and support forum: http://support.dfd.name/2016/05/04/theme-installation-2/
http://support.dfd.name/2014/01/18/installation-problems/
People who ask for help here usually face with issues caused not by the theme itself and they can be absolutely various. So, there are no universal instructions which can solve any request. The approach should be individual. That’s why, not to give false recommendations, we prefer to ask the access data to the sites to be able to define the exact reason of the issue to help our clients ASAP.
Regards, DFD Support Team.
Greetings. I love the theme. However, I need help with two things :
1. Revolution Slider error: slider with alias twenty-eight not found
2. Importing xml of a template through the WordPress importer didn’t add any pages to the site. Am I missing anything?
Hello Khaled!
1 In case you have imported content via WordPress Importer you need to import the slider as well.
Please check more details following the link.
2 Could you please get in touch with us via [email protected] and we’ll check the issue.
Best regards,
DFD Support Team